Technical FAQs

Can I install and run Advanced Link Manager on a client computer and have the data stored on a server? What if I run Advanced Link Manager from two client computers at the same time with this configuration?

Yes. Advanced Link Manager keeps its data stored per project, and running an update for one project does not affect the data for the other projects. In case you run an update for the same project from different computers that point to the same data folder (or even from the same computer) Advanced Link Manager has a locking mechanism which prevents data from being corrupted.

After updating my project I do not see the "rank" column. Why?

You need to download a third party plugin to get rank information. For this, please press the update button, the green triangle button in the toolbar. A dialog will show up where you need to select the "Gather rank" check box. When you press Start, an information dialog will pop up asking you to download the third party plugin. After the download is complete you will need to restart the application. Every time you make an update, please make sure that the "Gather rank" check box is selected.

Every time I try to update my project it fails to retrieve any page from the search engines. What is wrong?

Your computer is connected to the Internet through a proxy server. You must fill in the fields from the Proxy tab from the [Options]->[Preferences] menu before you update your project.

How can I set for every project a different number of results to be retrieved from search engines?

This can be done from the Project -> Project Settings menu. In the Preferences tab, there is a "Search depth" setting. Just make sure the "Inherit from global preferences" is unchecked and then set a per project search depth here.

Do I have to launch ALM every day in order to run its scheduled tasks?

No. The application will launch itself in the background on the scheduled time, update your project data, send any emails you have set up or save the report to a folder, and then exit quietly.

What happens if my computer is not connected to the Internet when it's time for a scheduled task?

The application will be launched and the update will fail. If a report should be sent, the already existing data is used for the report. If your internet connection is later restored, the application will not be automatically launched. You will have to wait until the next scheduled update, or do a manual update from the application.

Is it possible to copy the data gathered so far from Mac to PC and vice versa?

Yes. All you need to do is use the Backup and Restore features of Advanced Link Manager, under the Project menu. The backup files are created in a folder called "backup" within the data folder. See the Application tab of the Preferences for the location of the data folder.

I found something that is wrong in your product. What can I do?

Please let us know as soon as possible. Tell us the website and search engines and we'll do our best to fix it as soon as possible.